Privacy Policy

National Skill Academie is an initiative by Veecap Eduventures Pvt Ltd, operating from the Research Park at IIT Guwahati in collaboration with E-Cell IIT Guwahati. We are a leading online learning platform providing courses from global universities, ICT programs, soft skills training, and more.

This Privacy Policy governs your use of the mobile/web application "National Skill Academie" ('Application'), nationalskillacademie.org ('Website'), and all other associated applications, products, websites, and services managed by the Company.

Please read this Privacy Policy ('Policy') carefully before using the Application or Website, along with the Terms of Use ('ToU'). Your use of the Website, Application, or services shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application, our products, or avail any of our Services.

The Application / Website / Services / Products obtain the information you provide when you download, register, or use our platform. When you register with us, you generally provide:

• Your name, age, email address, phone number, password, and educational interests;
• Transaction-related information, such as when you make purchases, respond to offers, or download or use applications from us;
• Information you provide when you contact us for help or support;
• Information you enter into our system when using the Application or Services, such as while asking questions, participating in discussions, or taking assessments.

The information collected may be categorized as Personal Information, Sensitive Personal Information, and Associated Information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We will, at all times, provide you with the option to not provide Personal or Sensitive Personal Information. You may also withdraw your consent at any time by writing to us at the contact details provided in this Policy. Please note that in such an event, the Company reserves the right to restrict or discontinue your access to the Application or Services.

We use the collected Information to analyze trends, conduct research, administer our Application and Services, understand each user's learning patterns, and gather demographic and usage behavior data. We may use individual data and behavior patterns combined with personal information to provide personalized content and improve your learning experience.

We do not sell, trade, or share your Information to any third party (except subsidiaries/affiliates of the Company for related offerings), unless expressly authorized by you. We may disclose Information in the following circumstances:

• As required by law, such as to comply with a subpoena or similar legal process;
• To enforce applicable Terms of Use, including investigation of potential violations thereof;
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or address security or technical issues;
• To respond to a government or regulatory request;
• With our trusted service providers who work on our behalf and have agreed to adhere to the rules set forth in this Policy;
• With third-party service providers to personalize the Application/Website/Services for a better user experience and to perform behavioral analysis;
• Any personal data relating to minors provided by you shall be deemed given with the consent of the minor's legal guardian, provided by your registration with us.

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an accessible way for you to access and change your profile through our Application, Website, or Services. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and are aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that some of our features and services may not function properly if your cookies are disabled.

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites.

We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website and Application.

We may alert you by email or phone (through SMS/call) to inform you about new service offerings of the Company and its subsidiaries/affiliates, new courses, platform updates, or other information which we feel might be useful for you.

National Skill Academie will occasionally send email notices, messages, or contact you to communicate about our Services, products, and benefits, as they are considered an essential part of the Services/Products you have chosen.

When you use certain features on our website or application — such as discussion forums, community boards, or peer-learning spaces — and you post or share personal information such as comments, messages, files, or photos, this content will be available to all users and will be in the public domain.

All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums, this information may become publicly available and accessible to others.

We are committed to safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. We limit access to this information to authorized employees only who need to know it in order to operate, develop, or improve our Application/Services/Products/Website.

Please be aware that, although we endeavor to provide reasonable security, no security system can prevent all potential security breaches. We strongly advise you to keep your account credentials secure and to log out after each session.

Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct.

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests, and improve our Services.

When you access our Website or Application, our servers automatically record information that your browser or device sends. These server logs may include information such as your web request, internet protocol (IP) address, browser type, browser language, the date and time of your request, operating system details, and one or more cookies that may uniquely identify your browser or session.

This log information is used to maintain the security and performance of our platform and to improve overall service quality.

As the Company evolves and expands its course offerings and platform features, our privacy policy will need to evolve as well. You are advised to review this Policy regularly for any changes. Continued use of the Application or Website is deemed approval of all changes made to this Policy.

We will make reasonable efforts to notify you of significant changes to this Policy, such as via email or a prominent notice on our Website or Application.

Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may reach us through any of the following channels: